Comparative Assessment of the Pre and Post Subsidy Removal Marketing Performance of Petroleum Products Marketers in Nigeria

  • Ogwo E. Ogwo Professor of Marketing, Department of Marketing, Abia State University, Nigeria
  • Agu Godswill Agu Department of Marketing Abia State University Nigeria.
##article.subject##: Subsidy, Petroleum, Marketing.

##article.abstract##

This study compared the marketing performance of petroleum products marketers in Abia and Imo States Nigeria before and after the partial removal of petrol subsidy in Nigeria. 87 service outlets in Aba, Umuahia, Owerri and Okigwe were involved in the study while a sample size of 270 staff of these outlets was studied. The performance indicators that were hypothesized include sales, profitability, competition and fuel availability/scarcity experience. The hypotheses were tested using the SPSS version 21 of the student t-test. Findings revealed among others that the sales, profitability, intensity of competition and fuel availability/scarcity experience of the service stations do not differ significantly between 2011 (subsidy era) and 2012 to date (subsidy removal era). The study recommends among others that marketers should adopt customer-focused marketing strategies in order to ensure improved customer loyalty and that firms should monitor and manage their product availability and above all, their pricing policies and strategies effectively as most customers are becoming price sensitive.

 

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2021-08-09
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